Het Sample exam BiSL Foundation Nederlands 2006 geeft inzicht in wat u bij het examen kunt verwachten. Hiermee bent u goed voorbereid op het echte examen. De vragen zijn representatief voor het type vraag dat wordt gesteld op het echte examen.

De Business Information Services Library is een publieke standaard voor functioneel beheer en informatiemanagement. BiSL geeft invulling aan de ...

The purpose of this White Paper is to propose a set of changes to TOGAF 9 to include additional best practices, based on the latest industry experiences and insights as applied in governance of the IT domain. The target audience is business managers, IT managers, and enterprise architects.

An overview of governance and the characteristics of its context are provided. The challenges fo ...

This White Paper proposes a new framework for ensuring enterprise-level information security that reflects current realities of enterprise, network, and information sharing and access. In the “old” paradigm – one based on concepts of securing ownership of proprietary information – information security was accomplished mainly through securing a physical “perimeter” focusing on network hardware and ...

This White Paper focuses on Non-Functional Requirements (NFR) for IT and IT-enabled business services and proposes the creation of enterprise architecture artifacts specifically addressing NFR. It describes an NFR lifecycle and framework.

One of the major goals of enterprise architecture planning, development, and implementation is the alignment between business goals and objectives a ...

Dit document heeft tot doel, het project te definiëren, als basis te dienen voor het management ervan en de beoordeling van het succes van het project mogelijk te maken. De twee belangrijkste redenen voor gebruik van dit document zijn: de basis van een project zeker te stellen, voordat de Stuurgroep gevraagd wordt belangrijke verplichtingen aan te gaan ten aanzien van het project. dienen als basis ...

As IT organizations mature, they are realizing that it is no longer adequate to just deliver IT services. They must transform and become a true business partner, effectively supporting business objectives in a cost competitive way. To this aim, ITIL version 3 (V3) has incorporated continual service improvement (CSI). In this article Linh C. Ho and Bryce Dunn explain how Six Sigma techniques can c ...

To manage and deliver high quality ICT services in line with business requirements in the areas of Design and Planning, Deployment, Operations and Technical Support.

The purpose of this whitepaper is to show you what the ABC of ICT™ is, and to show the negative impact it is having on ITSM improvement programs and on the performance of organizations. This whitepaper will explain why we are consistently and persistently failing to recognize and address these ABC issues. We will show that ‘Failure is no longer an option’, with the growing importance of IT to bus ...

This Log in in Excel format.

To take a holistic view of a change to an IT service and ensure that all aspects of a release, both technical and non-technical, are considered together.